- Видео 242
- Просмотров 4 207 953
IHI Open School
Добавлен 29 сен 2008
You got into health care because you wanted to help people. But you're only human. Sometimes you make mistakes - and those mistakes can cause harm.
According to a 1999 report by the Institute of Medicine, between 44,000 and 98,000 Americans die every year from mistakes in their care. That's more than the number dying from homicides. From motor vehicle accidents. From all US war operations since 1980.
And then there are other problems that don't kill people, but still hurt them. Delays. Ineffective treatments. High costs. Lack of respect for patients. Racial and economic inequality.
Clearly, it's not enough for the next generation of health care leaders simply to try harder. We need to start doing things a new way - a better way.
Visit our website for even more resources, as well as courses, discussion, and much more. www.IHI.org/OpenSchool
According to a 1999 report by the Institute of Medicine, between 44,000 and 98,000 Americans die every year from mistakes in their care. That's more than the number dying from homicides. From motor vehicle accidents. From all US war operations since 1980.
And then there are other problems that don't kill people, but still hurt them. Delays. Ineffective treatments. High costs. Lack of respect for patients. Racial and economic inequality.
Clearly, it's not enough for the next generation of health care leaders simply to try harder. We need to start doing things a new way - a better way.
Visit our website for even more resources, as well as courses, discussion, and much more. www.IHI.org/OpenSchool
Digital Transformation
Copyright © 2015 Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational, not-for-profit uses, provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial, for-profit use in any form or by any means, or republished under any circumstances, without the written permission of the Institute for Healthcare Improvement.
Просмотров: 68 870
Видео
How Have Computers Changed Patient-Provider Relationships?
Просмотров 8 тыс.6 лет назад
The ubiquitous computer has become an essential entity in almost every provider-patient visit. “Computers,” patient safety expert Dr. Bob Wachter says, “are changing the doctor-patient relationship in all sorts of ways. Some of them are really healthy; some of them are quite scary.” In this short video, Dr. Wachter discusses the pros and cons that the digital age has brought into intimate patie...
User-Centered Design
Просмотров 16 тыс.6 лет назад
Copyright © 2015 Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational, not-for-profit uses, provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial, for-profit use in any form or by any means, or republished under ...
What Are the Dangers of Alert Fatigue?
Просмотров 31 тыс.6 лет назад
Copyright © 2015 Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational, not-for-profit uses, provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial, for-profit use in any form or by any means, or republished under ...
Why Health Care Students Need Quality Improvement Skills
Просмотров 15 тыс.8 лет назад
Lakshman Swamy, MD, tells a story about how a patient’s death led him to become an advocate for quality improvement in health care through the IHI Open School.
How Long Does Patient-Centered Communication Take?
Просмотров 90 тыс.8 лет назад
These days, health care experts are talking about patient engagement as a cure for many of health care’s ills. But who has time to engage patients during a short primary care visit? In this video, Connie Davis, RN, MN, ARNP; Co-Director of the Centre for Collaboration, Motivation, and Innovation, explains how long it actually takes to use three evidence-based patient-centered communication tech...
What Is “Ask, Tell, Ask”?
Просмотров 29 тыс.8 лет назад
Health care providers give health information to patients all the time. But how often do they ask patients what information they want to hear? In this video, Connie Davis, Co-Director at Centre for Collaboration, Motivation, and Innovation, explains how a simple technique known as “Ask, Tell, Ask” can help providers tailor their information or advice to what patients want to hear.
What Is Teach-Back?
Просмотров 162 тыс.8 лет назад
The last time you ordered take-out, did the restaurant staff read your order back to you to make sure it was right? Read-back is a simple way to close the loop on a communication, ensuring that both parties share the same information. Teach-back is a similar technique that providers can use with patients to ensure they’ve effectively communicated their health advice or information. In this vide...
What Is Motivational Interviewing?
Просмотров 13 тыс.8 лет назад
In emergency situations, clinicians have to be directive, making decisions quickly on behalf of their patients. But what role do clinicians play in situations where the patient must decide? In this video, Connie Davis, RN, MN, ARNP; Co-Director at Centre for Collaboration, Motivation, and Innovation, explains how motivational interviewing is a practice that can help clinicians guide their patie...
What Is an “Upstreamist” in Health Care?
Просмотров 155 тыс.8 лет назад
“There are three friends who come to a river …” So begins a parable from Rishi Manchanda, MD, MPH, who has a different view of our health care system. Health care, Manchanda says, has rescuers and raft builders to save people from drowning, but it doesn’t have nearly enough people looking for the root causes to the problems that plague patients every day. In this IHI Open School short, Manchand...
What Do We Mean By Measurement For Judgment?
Просмотров 6 тыс.8 лет назад
Within improvement work, our primary focus is on measuring whether a tested change is having a positive or negative influence on the system. That’s measurement for improvement. But what about measurement for judgment? When is that valuable in health care? In this IHI Open School short, Don Goldmann, MD, Chief Medical and Scientific Officer at IHI, lists five ways measurement for judgment is use...
What Is a Culture of Safety?
Просмотров 49 тыс.8 лет назад
How do you know if you’re working in a culture of safety? In this video, Dr. David W. Bates, a world-renowned leader in patient safety, defines a culture of safety and gives advice to organizations that are hoping to strengthen their safety culture. Copyright © 2015 Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational, not-for-profit us...
Why Is Reducing Harm - Not Just Error - Important to Patient Safety?
Просмотров 18 тыс.8 лет назад
Everyone makes mistakes. So how can health care prevent errors from harming patients? In this video, Dr. David W. Bates, Chief Innovation Officer at Brigham and Women’s Hospital, explains why health care is now working to improve patient safety by reducing harm, not just error. Dr. Bates also offers his thoughts on one definition of harm that was used in the Harvard Medical Practice Study, one ...
Why Work with Underserved Populations?
Просмотров 5 тыс.8 лет назад
What’s it like to do quality improvement work in a low-income country? In this video short, Dr. Sodzi Sodzi-Tettey uses his personal experiences to explain why quality improvement can make a huge difference in the quality of care in low-income countries. But he also explains why QI isn’t always the right intervention in places where basic needs such as transportation go unmet.
How Can Writing Make You a Better Leader?
Просмотров 3,5 тыс.8 лет назад
Leaders are often busy mentoring, managing, guiding, and operating. So why should they make the time to write? Sodzi Sodzi-Tettey, in addition to leading some of IHI’s largest-scale improvement work, is a prolific writer who has published in the Ghanaian media for more than a decade. In this video short, Dr. Sodzi-Tettey describes three ways that writing can make you a better leader.
How Should Providers Deliver Bad News?
Просмотров 405 тыс.8 лет назад
How Should Providers Deliver Bad News?
How Do You Communicate a Disappointing Outcome?
Просмотров 38 тыс.8 лет назад
How Do You Communicate a Disappointing Outcome?
What Would You Do to Improve Health Care?
Просмотров 4,4 тыс.8 лет назад
What Would You Do to Improve Health Care?
What’s the Secret to Change Implementation?
Просмотров 3,8 тыс.8 лет назад
What’s the Secret to Change Implementation?
Why Should You Start Testing Changes ASAP?
Просмотров 1,7 тыс.8 лет назад
Why Should You Start Testing Changes ASAP?
How Do Visual Tools Help Improvement?
Просмотров 2,5 тыс.8 лет назад
How Do Visual Tools Help Improvement?
What Traits Do Health Care Leaders Need Today?
Просмотров 16 тыс.8 лет назад
What Traits Do Health Care Leaders Need Today?
What Are Two Ways Organizations Can Improve Patient Visits?
Просмотров 5528 лет назад
What Are Two Ways Organizations Can Improve Patient Visits?
How Can Patients and Providers See Eye to Eye?
Просмотров 1,4 тыс.8 лет назад
How Can Patients and Providers See Eye to Eye?
How Can a Comic Book Help Patients with Diabetes?
Просмотров 9038 лет назад
How Can a Comic Book Help Patients with Diabetes?
Kedar Mate, why did you get into health care?
Просмотров 9429 лет назад
Kedar Mate, why did you get into health care?
This is awesome
This is the clearest explanation
Thank you. I found your talk spot-on. And your talk has been referenced in our 2nd year medical school curriculum in the Professional Development domain. Perhaps because I'm that video guy and because I'm at the age where family history is important, your talk resonated with me.
Perfect explanation! Simplifying something with other materials tends to make it more complex is art!
Great advice, I'll be the one who decline which is not meet with my expectation. Move on 😂
Why do most of the links in the IHI course not work and link to non-functional pages?
Awesome, Sir
AMAZING!!! Thank you. Makes so much more sense!
I know this is fake but that doctor is so un emotional he sounds like a robot. That’s not how you want to talk to people.
Normalizing unprofessional behavior in healthcare is very common and is also a barrier to meaningful change.
my god this sounds familiar!!!!
WOW! I am impressed with the young mother for having here ducks in a row. She knew exactly what she was doing and how to do it AND she brought the algorithm sheet to assist her providers which also helps to prevent double dosing or the administration of unnecessary medications . Lets not forget about the phenomenal nurse that took the time to actually teach this mother. Every one in this story is awesome I love to hear it.
you are king man
Wow this is 2024 and this is the best video ever made please don’t take this down ❤ I could understand this chart and you have explain this amazingly well 🙌🙌👏👏👏
shouldve warned them about the news and asked if they would like to hear it
One thing that guy needs to do is quit smoking.
you are not a disease with a person but a person with a disease that line changed my mind on patient care.
Organizing Leadership has the potential of transforming our world, enabling us take on multi-generational challenges like poverty, conflict and violence throughout the world
What if the company is project-based for several months and all I have to gain is the experience needed for me for a career shift even if it is way below my previous salary, is it okay to accept the offer? Would there be any problems if I apply in a new company?
Trivial not trival
Great Explanation of Basics. Crystal Clear, Thanks a lot
I just dont get motivated on a low pay to wok well
I had to walk away from a low-ball offer because it was 10k below my expectation.
Emphasis on systems is the antidote for guilt/devestation/shame. I love this. We should all use our mistakes as not only an unfortunate learning period, but as a way to be an active contributor building prevention frameworks that will save others from that mistake.
Good explanation
Seriously???
Liam Shields is the best, much love.
Ok nice
Thank you so much for the video. It's so simple.
"What's the prognosis Doc?" "Don't buy any LP's!"
This is the way Dr's are and most of the entire medical staff
Cool